Moseley Ash & Michelle

Customer Reviews about Moseley Ash & Michelle:

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  I recommend that you NOT use Ash Moseley Homes. My husband and I spent a lot of money having Ash Moseley Homes build our house. The earthworks were hourly, and Ash Moseley Homes overbilled us over $16K including for equipment that was not even on site; for rates significantly higher than in our contract; for down time; for sweeping the driveway and classifying that as supervision of earthworks; for adding GST to the price which by law already including GST; and for workers driving time from their depot. Ash Moseley told us this was an “office mistake”. And yet nearly a year later, his solicitor sent a letter to the BSA claiming that we owed the $16K to Ash Moseley Homes.
  We had to take Ash Moseley Homes to QCAT to get it to finish the job. For 9 months, we emailed them, and submitted BSA defect complaints, and still did not get the defects fixed. After lots of emails and phone calls to the BSA, with a BSA inspector was on site, Ash Moseley Homes workers spent about 3 hours and fixed 3 defects. But the timber deck is still covered with big splotches of discolouration, most likely due to improper handling of the timber. We have photos of exposed unpainted timber, wet from rain. The BSA issued a Direction to Rectify to Ash Moseley Homes to fix the verandah, a black mark on the Ash Moseley Homes permanent record, and will cause an increase in their annual license fee. The deadline for the Direction to Rectify has passed with no fix. The BSA will have it done with insurance funds.
  It is not just us. We obtained BSA records of 6 2012 requests to rectify (ours was in 2013). Six is a big number for a builder who currently averages 2 houses a year. Ash Moseley Homes failure to fix defects has caused us homeowners to spend hundreds of hours chasing the rectification. The lack of integrity and responsibility demonstrated by Ash Moseley Homes is truly shocking.
  Ash Moseley Homes is not recommended.
  By Mark_X, August 12, 2017

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About Moseley Ash & Michelle in Smithfield

Ash Moseley Homes is a local family business. Pictured are Ash and Michelle with their daughter Rhiannon and son Ethan who are both involved in the business. ASH MOSELEY HOMES is a prominent well respected Cairns building company. Established since 1990, Ash Moseley Homes services Cairns and surrounding districts. Offering a full ‘’in-house’’ design, consultation and construction service the team at Ash Moseley Homes provide a comprehensive approach to a home owners most important investment. If it’s all about quality, attention to detail and flair, then you have found the design and construction team you’ve been looking for.

Behind the business name are owners Ash and Michelle Moseley. They work as a team and closely supervise every project. Over the past 20 years their distinctive homes have won more than 100 awards, a sure sign they are providing a quality product and gaining customer satisfaction. No two homes are identical; each one is unique and reflects the customers own specific requirements. Ash Moseley Homes builds prestige, traditional, contemporary and creative homes for sloping sights.

All are practical designs especially suited for the tropics. Ash and Michelle are firm believers in the idea that hard work, total commitment to every project and up-front honesty are the keys to success, and they carry this attitude through with each homes they build. Some words from Ash and Michelle Establishing a rapport with our clients is essential. We only work with custom homes; we build exactly what the client wants, to their specifications by using either their own plans or designing for them. Ash does not work with a pile of off-the shelf plans - Michelle.

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